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Privacy Policy

ShiftDock · Last updated: February 2026 · v1.0.0

1. Information We Collect

We collect the following types of information:

  • Account Information: Name, email address, phone number, and profile details provided during registration.
  • Employment Data: Organization affiliation, role assignments, shift schedules, and timesheet records.
  • Device Information: Device type, operating system, and push notification tokens.
  • Usage Data: App interactions, feature usage, and performance metrics.

2. How We Use Your Information

We use collected information to:

  • Provide and maintain the ShiftDock service
  • Process shift assignments and timesheet data
  • Send push notifications about shift updates
  • Generate payroll estimates for workers and administrators
  • Improve and optimize the App's functionality
  • Communicate important updates and support responses

3. Data Sharing

We may share your information with:

  • Your Organization: Administrators can view worker schedules, timesheets, and attendance records.
  • Service Providers: Third-party services that help us operate the App (hosting, analytics, notifications).
  • Legal Requirements: When required by law or to protect our rights.

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure authentication protocols, and regular security audits.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Timesheet and shift data may be retained for the duration required by applicable employment and tax laws. You may request deletion of your account data by contacting support.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your account and data
  • Opt out of non-essential communications
  • Export your data in a portable format

7. Push Notifications

ShiftDock sends push notifications for shift assignments, schedule changes, and important updates. You can manage notification preferences in your device settings or within the App. Disabling notifications may affect your ability to receive time-sensitive shift information.

8. Children's Privacy

ShiftDock is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy in the App and updating the "Last updated" date. Your continued use of the App after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at privacy@shiftdock.ca